Frequently Asked Questions

Everything you need to know about copping the latest heat.

Are all sneakers sold on Holy Ground authentic?

Absolutely. Every pair of sneakers undergoes a rigorous multi-point inspection process by our expert authentication team to ensure 100% authenticity before they reach your doorstep.

How long does shipping take?

Standard domestic orders typically arrive within 5-7 business days. If you've purchased a 'Pre-Verified' item, it will ship within 24 hours of your order being placed.

What is your return policy?

Due to the exclusive nature of high-demand sneaker releases, all sales are final. However, if there is a fulfillment error or a documented quality issue, please contact us within 3 days of delivery.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for eligible purchases.

How do I know what size to order?

Sizing varies by brand (Nike, Adidas, Yeezy, etc.). We provide a detailed size chart on every product page and indicate if a specific model runs small, large, or true-to-size.

Do you ship internationally?

Yes, Holy Ground ships to over 50 countries worldwide. International shipping rates and customs duties are calculated at checkout based on your specific location.